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I offer new content every Wednesday and Sunday (and sometimes more than that)

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Aug 24, 2017

Follow through and follow up (with customers) seems to be, to many people, a lost art.

I used to think that lack of follow up, or a follow up "problem" was exclusive to salespeople, in the traditional sense. I have had several experiences with many businesses lately where there is no follow through. Meaning someone at...


Jul 27, 2017

Consistency is one of the keys to success!!

We have all heard "success leaves clues." The biggest key to success, in my opinion, is consistency. So tonight I am spending a bit of time discussing a few key ways to stay consistent and accomplish more of your tasks!

  • Make a conscious decision to remain consistent....


Jul 24, 2017

This is my recap last week from Philadelphia and The Internet Sales 20 Group Recap (#IS20G)

This week I recap my trip to Philadelphia, PA for the Internet Sales 20 Group.This conference (or event) is hosted by Sean V. and Karen Bradley's company Dealer Synergy. It was an excellent event. Hosted by great people. There...


Jul 20, 2017

The process is the power, and there is power in the process of anything!

I start off by discussing the sales process for handling a customer in person. Then  I chat for a few minutes about the phone and BDC process that we use to walk a customer through setting an appointment....


Jul 9, 2017

Eliminate "the scaries" & sales fear

This is a few tips on how to eliminate the fear during the sale. The two primary fears: Fear of rejection or fear of failure. When these two fears set in, then often salespeople will avoid the customer. And we want to avoid that feeling and make sure to get you in front of many...