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I offer new content every Wednesday and Sunday (and sometimes more than that)

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May 23, 2018

This episode of the FRONT is about the phone call and making the connection with the customer.

This one is about sales. Whether you are in front line sales, especially auto sales, business development (or BDC), this one is for you.

I appreciate that there are options other than just the...

Apr 12, 2018

An eye to eye meeting and greeting of people is always valuable.

And, one of the most important pieces of information that you will learn as a sales consultant is the professional greeting.

Whether you are a sales consultant in retail, working with customers in your everyday life. Or if you...

Mar 22, 2018

Basics, they really do matter in sales!

What do I mean when I say basics. Well, there are a few things. Actually, four specific things that I think will produce more sales in any organization.

  1. PEOPLE. Caring about and retaining people has been a heavy subject for me lately. No business can...

Mar 8, 2018

Today I am talking about some phone follow up tips.

These are things that maybe in the past we probably once saw as basic skills or just normal communication and then we got trained and became salespeople… There has been much debate lately about the sales process, and phone process… and processes for your process.

Mar 5, 2018

Prospecting For Gold In Sales

Prospecting is simply going and searching for something; or in sales, for someone. A customer, a prospect. The next person you can help!

It is going and searching for business. We are spoiled right now in sales and marketing, in any business, that at the click...