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May 31, 2018

There is something special about willingness.

This is straight up having the will, preparedness, desire, and the want to do something.

When you type the word willingness into Google, It’s just a bunch of definitions. There aren’t a plethora of articles, or blogs, or people talking about what it is to be willing…...


May 27, 2018

Today I am sharing some reminders for my kids.

And actually... these are also reminders from my kids!

https://youtu.be/dllhy8VEeWE

These three items are things that can work wonders. I remind my kids of these things regularly. Especially my daughter right now, this has been her mantra. We approach this with youth...


May 23, 2018

This episode of the FRONT is about the phone call and making the connection with the customer.

This one is about sales. Whether you are in front line sales, especially auto sales, business development (or BDC), this one is for you.

https://youtu.be/KFlZcaWWWx8

I appreciate that there are options other than just the...


May 20, 2018

Have you ever stopped in front of a building and watched the interactions at the door?

I was walking out of a convenience store the other day, as a man moving slowly with a cane was approaching – my natural thought was then to step out and hold the door for this older gentlemen. That is when I thought of this...


May 17, 2018

My #1's from each speaker at the Rockstar Auto Conference, May 2018

Today I am going to share my top take away from each speaker at the RockStar Auto Conference in that happened this past weekend in Vegas.

These are not in order of importance, and there was certainly an entire LIST that I could share from each person....